If you have any questions, suggestions or complaints on the quality of banking services, customer service, or of banking departments, and would like to address them directly to the head of the Bank.
We guarantee the confidentiality of your information and we will try to answer as soon as possible to your request to allow a controversial situation, the ideal solution.
For prompt consideration and response, please indicate in your message the following information:
- Last Name, First Name
- Contact information (as you can be contacted)
- Subject of appeal
- Feedback method (Phone or Email)